Project content
- Developing a concept for a shared service centre offering all market-related processes (excluding sales force, field service) based on a principal-model
- Developing the required IT strategy including IT organisation and operating model (full outsourcing)
- Extrapolation of future IT application architecture
- Evaluating CRM and ERP system for the shared service centre
- Supporting the implementation
Interested in learning more about this challenging project? Contact us!